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Forum Discussion
Solved
IP-Sec VPN not working anymore after firmware upgrade
I've been using this router for several weeks having configured several IP-Sec VPNs and they were all running well. Several VPNs were done with other Netgear Routers and also Sophos UTM. After upgra...
Hi DaneA
Sorry for my late reply as i have been sick lately.
Well Netgear sent me a new device. I installed all stored VPN settings and they are working fine. Then i did the firmware upgrade as well and the VPNs are still working.
So i think there must have been a hardware problem. I sent the other device back and probably Netgear will investigate the problem.
So they made me really happy as a customer and for sure i will remain a customer.
Thanks again to all you you involved to resolve may problems
Regards,
Serge
I just want to follow-up again. Were you able to test the replacement device you have received from NETGEAR? If yes, is it working fine?
Regards,
DaneA
NETGEAR Community Team
Hi DaneA
Sorry for my late reply as i have been sick lately.
Well Netgear sent me a new device. I installed all stored VPN settings and they are working fine. Then i did the firmware upgrade as well and the VPNs are still working.
So i think there must have been a hardware problem. I sent the other device back and probably Netgear will investigate the problem.
So they made me really happy as a customer and for sure i will remain a customer.
Thanks again to all you you involved to resolve may problems
Regards,
Serge
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