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Forum Discussion
Maximal number of PPTP users - FVS336Gv3
Dear all, I have created 40 PPTP VPN users in FVS336Gv3 device without any problem. But only first 25 users (on the user list) can connect to PPTP VPN server. For other users, I get error message...
Hi milan_zikic,
Welcome to the community! :)
A maximum of 25 simultaneous PPTP user sessions are supported. This is not a limitation, it is by design. As reference, kindly read page 420 of the FVS336Gv3 reference manual here.
Same goes with L2TP, a maximum of 25 simultaneous L2TP user sessions are supported. Again, this is not a limitation, it is by design. As reference, kindly read page 424 of the FVS336Gv3 reference manual here.
About where to input pre-shared key, hope the article below would help as reference guide:
Configure L2TP on Windows 7 64-bit
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
Thank you for quick reply
I know that a maximum number of SIMULTANEOUS PPTP user sessinons is 25, but I didn't talk about sessions. I have a problem with PPTP user account.
Example:
- I have created for example 40 PPTP user ACCOUNTS
- there is no any established PPTP connection
- I can established PPTP connection for first 25 PPTP user account on the account list - In this momment, I don't use simultaneous connection - just ONE connection is established
- When I try to establish PPTP connection with 26-th PPTP user account credentials (there is no any active (established) PPTP connection in this momment), I have received error message. This is same, for 27th, 28th,... user accont on the account list.
I just want to:
- create 50 PPTP user account, to be able to connect to PPTP server simultanously (but just 2 or 3 connection, not more)
I am able to create 50 PPTP user account, but every user starting from 26 place on the account list is not able to connect, even if there is no any established VPN connection
How I can solve it?
Thank you in advance
Milan
I did a research about the Error 691 you have encountered and found out that the possible cause of it is that the authentication phase erred out because of wrong credentials being passed. Here are the possible solutions to it below:
a. Make sure to enter the correct username and password.
b. Double-checked that 'Caps Lock' is not turned on when typing the credentials.
c. Make sure the authentication protocol as selected on the client is permitted on the server.
As reference, kindly access the link below:
Troubleshooting common VPN related errors
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
thanks for reply, but...
I am experienced admin, so I have duble checked all of your suggestions before I have created request for help - it isn't problem
Could you confirm me, if there are 40 created PPTP user accounts in FVS33gGv3, every user can connect (of course, if he doesn't make wrong credentials)?
In my case, answer is NO. Just first 25 PPTP user accounts in user list are able to do it.
Thanks,
Milan
Since the first 25 PPTP user accounts in the list are able to connect, let us try the steps below to isolate the problem:
1. Delete the first 25 PPTP user accounts for the meantime.
2. Make the 26th-50th PPTP user accounts be the first 25 PPTP user accounts.
3. Check if you are able to connect.
4. Add the first 25 PPTP user accounts you have deleted on step 1. These PPTP user accounts will now be the 26th-50th PPTP user accounts.
5. Check if you are able to connect using the PPTP user accounts added on step 4.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
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