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Forum Discussion
readingna
Nov 28, 2018Aspirant
Need ProSafe SP-Lite VPN Client License Key Reset for Netgear DEVG-2020
Good morning,
We are using a Netgear DEVG-2020 Modem/Router purchased from Telstra as part of their DoT small business solution. It came with 5 ProSafe SP-Lite VPN Software for remote access....
- Dec 13, 2018
We are able to reset all the 5 licenses as per your request. You may now try to install the key.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
JohnC_V
Nov 30, 2018NETGEAR Moderator
Hi readingna,
Welcome to our community! :)
Please send to me via pm your license key so that I can forward it to our engineering team. I'll look forward to your pm.
Regards,
readingna
Dec 13, 2018Aspirant
Thanks for the responce John, I am having trouble locating the key as we have had a clean up.
is there another way to reset the keys like using the registered email address?
- JohnC_VDec 13, 2018NETGEAR Moderator
We are able to reset all the 5 licenses as per your request. You may now try to install the key.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- jjnick1952Jan 10, 2019AspirantHello I have lost 9 of my VPN Licence numbers. I have 1 left Can someone at Netgear Help
- JohnC_VJan 10, 2019NETGEAR Moderator
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