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Forum Discussion

musikev's avatar
musikev
Aspirant
Jul 20, 2020

Opening ports in ProSafe SRX5308

Hi all,   I'm using a program called Livestream Studio for live video productions and have been instructed to open these ports in my Netgear ProSafe SRX5308 Firewall:   These ports are: TCP 80 ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Aug 03, 2020

musikev,

 

Just to verify.  If you will check port 1935 using an online port scanner tool just like here, the port is still closed?  If yes, is the SRX5308 the main router in your network setup?

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • musikev's avatar
    musikev
    Aspirant
    Aug 03, 2020

    Confirmed, the port is closed using online port checking tools.  And the firewall is the main router.  

     

    Thanks,

    Kevin

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired
      Aug 04, 2020

      musikev,

       

      As far as I have checked, there is no issue on the SRX5308 about having port 1935 unable to open.  What is the current firmware of the SRX5308?  If its not yet the latest version, I suggest you to update it.  The latest SRX5308 firmware is v4.3.5-3 and you can download it here. 

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team

      • musikev's avatar
        musikev
        Aspirant
        Aug 05, 2020

        DaneA,

        I checked, and I do have the latest version of firmware.  I'm pretty stumped, particularly because I successfully opened port 20101, but I can't seem to open port 1935 or any other for that matter.  Is there an order of operations, or a reboot of the firewall that needs to happen?  

        Thanks again,
        Kevin

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