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Forum Discussion
sjosy
Aug 30, 2016Aspirant
ProSafe SRX5308 How update firmware 3.0.8 to 4.3.4 by old CLI
Hello, community! I have a problem. I want update firmware 3.0.8 to 4.3.4, but i can't, because web-interface tell me about "error SSL vertion" (tried: FireFox, Chrome, IE 11). When I used consol...
- Sep 09, 2016
Hi DaneA,
I tried your variant with TFTP. It didn't help. Maybe the 'root' pass , not 'admin', is needed, but I don't know it.
I've found a solution: used a PC with Win XP & IE 8 on board, connected via web-interface, updated the firmware and voila - it's alive!
Thank's for your help. :smileyhappy:
This discussion may be closed.
Regards,
Sjosy
sjosy
Aug 30, 2016Aspirant
Hi DaneA,
a. Yes. The result is the same.
b. Yes. It's the first thing I did, because an authorization data lost.
DaneA
Aug 30, 2016NETGEAR Employee Retired
Hi sjosy,
Let us try to power reset the SRX5308. Here are the steps below:
1. Disconnect the SRX5308 from your existing network and make sure its turned on. Get a straightened paper clip.
2. Insert the paper clip to the factory defaults hole then press and hold the factory reset button inside it for 30 seconds.
3. After 30 seconds, turn off the SRX5308 while you still continue to press and hold the factory reset button. Wait for 5 seconds.
4. After 5 seconds, turn on the SRX5308 while you still continue to press and hold the factory reset button. Wait for another 5 seconds.
5. After 5 seconds, release the paper clip from the factory reset button. Wait for the SRX5308 to boot up properly.
6. Connect a PC/laptop directly to any LAN port of the SRX5308 then try to access the web-GUI.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
- sjosyAug 31, 2016Aspirant
Hi DaneA,
The result is the same.
I noticed browser write about the server used cipher RC4, that is not used. Tried to use old versions of some browsers. The result is the same. Tried to tune on RC4 in Firefox. The result is the same.
- DaneAAug 31, 2016NETGEAR Employee Retired
Hi sjosy,
I suggest you to open an online case with NETGEAR Support at anytime. Kindly state your concerns and the troubleshooting steps that we did for further assistance.
Regards,
DaneA
NETGEAR Community Team
- DaneASep 04, 2016NETGEAR Employee Retired
Hi sjosy,
Were you able to open an online case with NETGEAR Support? If yes, kindly keep us posted about the progress of it.
Regards,
DaneA
NETGEAR Community Team
- sjosySep 07, 2016Aspirant
Hi DaneA,
Sorry, I can't be engaged in the decision of this problem right now, I have a problems at work. When can I return to this issue, be sure to communicate the results.
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