NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BobC99's avatar
BobC99
Tutor
Jul 23, 2017

qos does not work

Hello I am running latest firmware 4.3.3.6 on my FVS336GV2, and all seems to work well except priority for VoIP calls. I tried to set it up numerous times in the QoS Priority menu item for my VoIP p...
Troubleshooting
BobC99's avatar
BobC99
Tutor
Jul 26, 2017

Yes I tried reseting the unit and it does not help.

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
Jul 26, 2017

BobC99,

 

Please download the configuration file of the firewall and upload it via wikisend so that we can inquire this issue that you were having, if it's okay with you. Please pm me the file ID.

 

Thank you!

 

Regards,

  • BobC99's avatar
    BobC99
    Tutor
    Jul 29, 2017

    ok thanks,, I created the .cfg file. How do I add it to this message??

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      Jul 30, 2017

      BobC99,

       

      I'll send you a pm.

       

      Regards,

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      Aug 01, 2017

      BobC99,

       

      As I checked the configuration file that you attached. I don't see any issues regarding your setup. As for additional information, may you be able to also send me some screenshots of your configuration?

       

      Regards,

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      Aug 04, 2017

      BobC99,

       

      I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.

       

      Regards,

      • BobC99's avatar
        BobC99
        Tutor
        Aug 04, 2017

        no, it does not work. I have not received any suggestions of how to fix this problem other than reset the unit back to default, which I did and does not work.

         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More