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Forum Discussion
BobC99
Jul 23, 2017Tutor
qos does not work
Hello I am running latest firmware 4.3.3.6 on my FVS336GV2, and all seems to work well except priority for VoIP calls. I tried to set it up numerous times in the QoS Priority menu item for my VoIP p...
JohnC_V
Aug 15, 2017NETGEAR Employee Retired
It seems that you are also connected to a 24 port Ethernet switch. Were you able to set the QOS on the switch? If QOS is not supported by your switch, then you may connect the IP Phone directly to the FVS as the QOS is set on the firewall and it should prioritize and not cause garbled audio.
Regards,
BobC99
Aug 15, 2017Tutor
Yes I tried connecting the VoIP phone directly to the FVS router, and still the same problem. I wonder if it could be a problem with my Internet service supplier limiting my bandwidth on their end??
- JohnC_VAug 17, 2017NETGEAR Employee Retired
You may try to replace your existing firewall with other router and check if it will be having the same issue. If not, then it might probably an issue with the FVS that it is already outdated as this is only a version 2 of this hardware. No firmware versions are being produced on this unit unlike the version 3.
Regards,
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