Forum Discussion

Aspirant

Aug 10, 2015

Can't connect to FVS318N L2TP VPN with Windows client - Error 789_case # 25689768

I have a FVS318N that has been in place for a couple of years. Recently I was asked by a couple of employees to enable VPN access. So I figured I would play with it and see what my options were/are...

Security

Software & Apps

DaneA

NETGEAR Employee Retired

Aug 12, 2015

Hi DanCan,

I found this link below online. Kindly watch and follow the steps as this might help you:

https://www.youtube.com/watch?v=YCbxTVonZJc

Hope it helps :smileyhappy:

Regards,

DaneA

Netgear Community Team

DanCan

Aspirant

Aug 17, 2015

Yeah, tried the steps in that video, still no luck.

Just seems rediculous that this is so hard to get to work... there are only about a billion Windows machines out there. Surely someone has made this work.

Dan

DaneA
NETGEAR Employee Retired
Aug 17, 2015
Hi DanCan,

Is L2TP VPN Pass through enabled on your FVS318N? Kindly follow the steps below to verify:

a. On the web-GGUI of the FVS318N, go to Security > Firewall > Attack Checks. In the upper right of the screen, the IPv4 radio button is selected by default.

b. Make sure there is a check mark on L2TP under VPN Pass through.

c. Click Apply.

Regards,

DaneA

Netgear Community Team
- DanCan
  Aspirant
  Aug 17, 2015
  Yeah, passthrough is enabled already.
  
  Maybe there is a better VPN option I should be trying? I was trying to avoid buying the VPN client, but that might be my only option.
  
  DanCan
  - DaneA
    NETGEAR Employee Retired
    Aug 18, 2015
    Hi DanCan,
    
    You may want to try the 30-day trial period of using the VPN Client Professional Software. Check these links below for more information:
    
    http://kb.netgear.com/app/answers/detail/a_id/1072/~/prosafe%E2%84%A2-vpn-client-software%3A-product-information
    
    http://support.netgear.com/product/vpng01l
    
    Regards,
    
    DaneA
    
    Netgear Community Team