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Forum Discussion
DanCan
Aug 10, 2015Aspirant
Can't connect to FVS318N L2TP VPN with Windows client - Error 789_case # 25689768
I have a FVS318N that has been in place for a couple of years. Recently I was asked by a couple of employees to enable VPN access. So I figured I would play with it and see what my options were/are...
DaneA
Aug 17, 2015NETGEAR Employee Retired
Hi DanCan,
Is L2TP VPN Pass through enabled on your FVS318N? Kindly follow the steps below to verify:
a. On the web-GGUI of the FVS318N, go to Security > Firewall > Attack Checks. In the upper right of the screen, the IPv4 radio button is selected by default.
b. Make sure there is a check mark on L2TP under VPN Pass through.
c. Click Apply.
Regards,
DaneA
Netgear Community Team
DanCan
Aug 17, 2015Aspirant
Yeah, passthrough is enabled already.
Maybe there is a better VPN option I should be trying? I was trying to avoid buying the VPN client, but that might be my only option.
DanCan
- DaneAAug 18, 2015NETGEAR Employee Retired
Hi DanCan,
You may want to try the 30-day trial period of using the VPN Client Professional Software. Check these links below for more information:
http://support.netgear.com/product/vpng01l
Regards,
DaneA
Netgear Community Team
- jiri_tOct 22, 2015Aspirant
Hello DaneA,
I have the same problem on FVS318N and from my point there is a bug with the latest firmware (Firmware Version: 4.3.3-6). I enabled inbound ports (UDP 1701, 500, 4500) needs for L2TP and this doesn't help at all they are still closed. Even if U have enabled or disabled L2TP server on FS318N or point to a server with L2TP service and even these are blocked. Forwarding works fine for PPTP (TCP 1723) service on the server. This is reason why I assume bug in the firmware. Also there is a problem with password change of L2TP users and this used to be fine with older version.
Using the VPN Lite client is fine, but till I need to reinstall my comp as there is annoying too complicated Activation workaround :(...
Hope NetGear will check and fix the issues with L2TP server and ports.
Thanks
JiriT
- DaneAOct 22, 2015NETGEAR Employee Retired
Hi jiri_t,
Kindly answer the questions below:
a. What Operating System/s have you used so far for L2TP VPN?
b. Was L2TP VPN working before prior to updating to firmware v4.3.3-6?
c. I assume you have read this whole forum thread, have you tried the steps on the links shared on this forum thread?
Kindly post a screenshot of your detailed network setup. I look forward to your response.
Welcome to the community! :smileyhappy:
Regards,
DaneA
NETGEAR Community Team
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