NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
srx5308 slow internet speed
we have the latest firmware installed, traffic metering off. is this device capable of handling 150Mb/25Mb internet. we cant get over 55.
Just following-up on this. Here are my follow-up questions:
a. If you will disconnect the SRX5308 from the modem then connect a PC directly to the modem, are you able to access the internet just fine?
b. Are there any firewall rules configured on the SRX5308? If yes, kindly try to disable all of it and check the internet connection.
Regards,
DaneA
NETGEAR Community Team
Hi there,
yes if we go direct to the modem we receive full speed. and we have no firewall rules in place. We do have vpn to connect to another site.
Kindly try the steps below:
1. On the web-GUI of the SRX5308, go to Security > Firewall > Attack Checks.
2. Uncheck the boxes that says "Block TCP flood" and "Block UDP flood."
Note: If both boxes are already uncheck, check both boxes then click Apply. Then, uncheck both boxes and click Apply.
3. Click Apply.
4. Observe the internet connection through the SRX5308.
Regards,
DaneA
NETGEAR Community Team
Thanks,
We tried that and still it is running same. Download of 55
Let us try to lower the MTU size on the SRX5308. Here are the steps below:
1. On the web-GUI, go to Network Configuration > WAN Settings > WAN Setup.
2. Click Edit on the respective WAN interface you are using. The WAN IPv4 ISP Settings screen displays.
3. Click the Advanced option arrow in the upper right of the screen. The WAN Advanced Options screen displays for the WAN interface that you selected.
4. On the MTU size section, select Custom in order to change the MTU size. Refer to the MTU size table below for the appropriate MTU size:
5. Click Apply to save the changes then observe the internet connection through the SRX5308.
Note: You might need to reboot the SRX5308 as well then observed again the internet connection through it.
As reference, kindly read pages 71-76 of the SRX5308 reference manual here on how to change the MTU size.
Regards,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
