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Forum Discussion
Unable to navigate to LAN-WAN hosts when dialed into IPSec VPN
When dialed into a IPSec tunnel, users are not able to access WAN hosts within the same LAN such as our mail server and intranet. I believe I have a routing table issue, but I am not sure. No custo...
Hi TheDurb,
Welcome to the community! :)
Kindly answer the questions below:
a. Do you have a client-to-box VPN or box-to-box VPN?
b. Was it working before? If yes, are there any changes made within the settings or within the network?
c. Does it mean that you are unable to go online when you are connected via VPN?
d. What is the current firmware version of your FVS336Gv2?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
Thanks for your reply! Responses are below..
a. Do you have a client-to-box VPN or box-to-box VPN? Client-to-box
b. Was it working before? If yes, are there any changes made within the settings or within the network? Yes, before I started using multiple WAN IP addresses, it worked.
c. Does it mean that you are unable to go online when you are connected via VPN? No, all internet access is functional except to those WAN hosts within this LAN.
d. What is the current firmware version of your FVS336Gv2? 3.1.1-08; I do not want to upgrade due to performance degradation as a known issue in the current version.
Hi TheDurb,
Here are my follow-up questions below:
a. Are you using a NETGEAR VPN Client software? If yes, is it the VPN Client Professional software or VPN Client Lite software?
b. What is the current version of the VPN Client software you are using?
c. Are you able to get replies when you ping the WAN hosts within the LAN while you are connected via VPN?
Regards,
DaneA
NETGEAR Community Team
Follow-up answers:
a. Are you using a NETGEAR VPN Client software? If yes, is it the VPN Client Professional software or VPN Client Lite software? I am not using Netgear Client software. I am using Shrew for Windows and the built in utility on Apple products, such as iOS. Both produce the same results.
b. What is the current version of the VPN Client software you are using? N/A
c. Are you able to get replies when you ping the WAN hosts within the LAN while you are connected via VPN? I am not. Whether I am on the VPN or physically attached to the LAN, all pings to the WAN hosts within fail. Trace routes to the hosts stop at the gateway (the Netgear box). However, resolving those hosts always succeeds when I am physically on the LAN, just not via VPN.
Hi TheDurb,
Kindly post a screenshot or an image of your detailed network setup.
Are you able to get replies when you ping the WAN1 gateway (whether you are connected via VPN or not)?
Regards,
DaneA
NETGEAR Community Team
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