NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LAK1's avatar
LAK1
Aspirant
Oct 18, 2019
Solved

VPNG05L reset license


Hello, I´ve formatted my laptop and reinstall vpn ipsec client but when I try to activate the software I get error code 33 (the license is already activated in other device).

How can I activate the software once again.

Regards.

  • JohnC_V's avatar
    JohnC_V
    Oct 18, 2019

    LAK1,

     

    We already reset the license key that you sent. May you be able to try installing it and see if that will work? If yes, you may just close this thread by clicking the "Accept as solution".

     

    Regards,

     

    John

    NETGEAR Community Team

2 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired
    Oct 18, 2019

    Hi LAK1,

     

    Welcome to our community! :)

     

    May you be able to send me via pm the email address and the VPN license key that needs to reset?

     

    I'm looking forward to your reply.

     

    Regards,

     

    John

    NETGEAR Community Team

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired
    Oct 18, 2019

    LAK1,

     

    We already reset the license key that you sent. May you be able to try installing it and see if that will work? If yes, you may just close this thread by clicking the "Accept as solution".

     

    Regards,

     

    John

    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More