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Forum Discussion
John_Burg
Jun 18, 2020Initiate
Accesspoint won't join ensemle, but creates a separate one
Hi all, We have multiple WAC720 accesspoints and downstairs we have one ensemble group and for upstairs we want to create a second ensemble group. The group downstairs seems to work flawlessly, ...
- Jun 30, 2020
Hi Raghu,
Thank you for your replies.
The logs didn't show anything useful, so I tried to reset the two AP's that were behaving weird and somehow that worked...
I have no clue why it works now, but I'm glad it did.
So below the steps on how I solved this problem.
1. In the web interface I did a factory reset on both AP's
2. After reset I gave them a name and saved the settings
3. After renaming I added the ensemble group name and also enabled ensemble in one go.
4. Shortly after, I added the ensemble IP address
5 Lastly I enabled the security option
The above steps helped with adding the two problematic AP's.
Thank you again for your help in this.
Regards,
John
RaghuHR
Jun 19, 2020NETGEAR Expert
Hi John_Burg
We need detailed logs from the following APs,
AP9 and AP10 from the group where you see an issue.
AP1 and AP2 from the working cluster.
AP11 and AP12 from the second cluster.
Please draw a network topology diagram as well and VLAN info.
You can upload detailed into google drive and send me link via PM.
Thanks,
Raghu
- RaghuHRJun 29, 2020NETGEAR Expert
- John_BurgJun 30, 2020Initiate
Hi Raghu,
Thank you for your replies.
The logs didn't show anything useful, so I tried to reset the two AP's that were behaving weird and somehow that worked...
I have no clue why it works now, but I'm glad it did.
So below the steps on how I solved this problem.
1. In the web interface I did a factory reset on both AP's
2. After reset I gave them a name and saved the settings
3. After renaming I added the ensemble group name and also enabled ensemble in one go.
4. Shortly after, I added the ensemble IP address
5 Lastly I enabled the security option
The above steps helped with adding the two problematic AP's.
Thank you again for your help in this.
Regards,
John
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