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John_Burg's avatar
John_Burg
Initiate
Jun 18, 2020
Solved

Accesspoint won't join ensemle, but creates a separate one

Hi all,   We have multiple WAC720 accesspoints and downstairs we have one ensemble group and for upstairs we want to create a second ensemble group. The group downstairs seems to work flawlessly, ...
  • John_Burg's avatar
    John_Burg
    Jun 30, 2020

    Hi Raghu,

     

    Thank you for your replies.

    The logs didn't show anything useful, so I tried to reset the two AP's that were behaving weird and somehow that worked...

    I have no clue why it works now, but I'm glad it did.

     

    So below the steps on how I solved this problem.

    1. In the web interface I did a factory reset on both AP's

    2. After reset I gave them a name and saved the settings

    3. After renaming I added the ensemble group name and also enabled ensemble in one go.

    4. Shortly after, I added the ensemble IP address

    5 Lastly I enabled the security option

     

    The above steps helped with adding the two problematic AP's.

     

    Thank you again for your help in this.

     

    Regards,

     

    John

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