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Extremely slow WiFi
I have two Cloud Managed WiFi 6 (WAX615PA) devices that I purchased to setup a mesh network. I finally got round to setting up the first. I'm having a two problems with it, but the one I need addre...
I'm not using Insight. I'm accessing the installed device using its web portal.
The switch it connected to a 10GE switch. I wanted to use the wired port for the backhaul.
Any ideas of how I can improve the speeds?
Hello ExWhyWhyZee
Could you please share the following details?
1. Firmware version
2. Network Topology
3. And please share client details and where you are running speed test.
What error you seeing while registering WAX615PA to insight?
Thanks,
Basavaraj
>1. Firmware version
V10.4.0.5
> 2. Network Topology
Wireless client --(wifi)--> WAX615 --(ethernet)--> Dell N4032 (10GE layer 3 switch)
> 3. And please share client details and where you are running speed test.
Microsoft Surface Book 3 running Windows 10
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA3-Personal
Network band: 5 GHz
Network channel: 44
Link speed (Receive/Transmit): 865/288 (Mbps)compare this to the RAX15:
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 153
Link speed (Receive/Transmit): 1201/1201 (Mbps)> What error you seeing while registering WAX615 to insight?
I'll scan the network, while connected to the WAX615, and it'll come back with "No device found. Pull down the screen to try again."
ExWhyWhyZee wrote:
> 3. And please share client details and where you are running speed test.
Microsoft Surface Book 3 running Windows 10
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA3-Personal
Network band: 5 GHz
Network channel: 44
Link speed (Receive/Transmit): 865/288 (Mbps)compare this to the RAX15:
Protocol: Wi-Fi 6 (802.11ax)
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 153
Link speed (Receive/Transmit): 1201/1201 (Mbps)Different channel in use, the WAX615 is probably overlapping with other devices on the 5 GHz band, for example channel 36-48 (20 MHz wide each, total 80 MHz wide), and/or channel 52-64 (again, 20 MHz wide each, total 80 MHz wide), or all channels together.
ExWhyWhyZee wrote:
> What error you seeing while registering WAX615 to insight?
I'll scan the network, while connected to the WAX615, and it'll come back with "No device found. Pull down the screen to try again."
The Insight App device discovery implies that other WAX615 is connected to the same Ethernet broadcast domain, the IP assigned is in the same IP subnet, like the other WAX615, ....and the wireless client does again get an IP address from that same IP subnet by DHCP. Needless to say, an untagged flat network or all ports are on an untagged VLAN, a working DHCP server and more is required on all ports.
schumaku wrote:Different channel in use, the WAX615 is probably overlapping with other devices on the 5 GHz band, for example channel 36-48 (20 MHz wide each, total 80 MHz wide), and/or channel 52-64 (again, 20 MHz wide each, total 80 MHz wide), or all channels together.
The Insight App device discovery implies that other WAX615 is connected to the same Ethernet broadcast domain, the IP assigned is in the same IP subnet, like the other WAX615, ....and the wireless client does again get an IP address from that same IP subnet by DHCP. Needless to say, an untagged flat network or all ports are on an untagged VLAN, a working DHCP server and more is required on all ports.
I'm not sure how to break the quote, so I'll just respond here.
The WAX615 is not overlapping on channel 44; it's all by itself. Actually, there are many of the neighbor's devices that share the RAX15's channel 153.
Next, I'm not really focused on meshing both WAX615 APs at the moment. I only have one up and running, while the second sits still in its box. I want to resolve the speed issue with the first before start down the path of meshing them.
While I have Insight installed, I'm not really using it. I'm accessing the active WAX615 using it's web portal, which is just fine by me.
I don't have any issues with the VLANs. I have a DHCP server, and a backup that are assigning addresses to each unique VLAN, and that's working just fine.
I just need to sort out the speed. This device is advertised as a 3000mbps device, so I'm sure I can expect at least 2000mbps as the throughput (not this entirely unacceptable 20mpbs throughput). If you can help me resolve this issue alone, it would be great.
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