NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No Internet access after WAC540 firmware update (9.1.0.13)
I am using 3 WAC540 in an Inside configuration at my restaurant. It worked fine until I updated the firmware to the current version 9.1.0.13. The setup is quite simple, just the 3 devices connec...
I had a look on the LOGs and there is a statement
[Fri Dec 4 12:35:06 2020] [INFO ] : Ignoring events on Non trunk Ports
My router does not have a VLAN tagging in use. Could it be that after the FW update this is needed? Is there any tutorial how to do this?
Hi podex
Have you enabled client isolation? Could you please save the detailed logs from monitoring page and send it to us? You can upload into google drive and send me link via PM.
Thanks,
Raghu
Hi RaghuHR,
Thanks for the answer!
In the mean-time I contacted NETGEAR support (after I've found where to do it ;-) and was told to switch off the Client Isolation feature. This solved the problem, the clients now can connect to the internet.
I think there will be a bug report issued on this topic from the support team, let's see what's the outcome.
KR,
Christof
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
