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podex's avatar
podex
Tutor
Dec 09, 2020
Solved

No Internet access after WAC540 firmware update (9.1.0.13)

I am using 3 WAC540 in an Inside configuration at my restaurant. It worked fine until I updated the firmware to the current version 9.1.0.13.   The setup is quite simple, just the 3 devices connec...
  • RaghuHR's avatar
    RaghuHR
    Dec 15, 2020

    Hi podex 

     

    Have you enabled client isolation? Could you please save the detailed logs from monitoring page and send it to us? You can upload into google drive and send me link via PM.

     

    Thanks,

    Raghu

podex's avatar
podex
Tutor
Dec 10, 2020

I had a look on the LOGs and there is a statement 

[Fri Dec 4 12:35:06 2020] [INFO ] : Ignoring events on Non trunk Ports

 

My router does not have a VLAN tagging in use. Could it be that after the FW update this is needed? Is there any tutorial how to do this? 

RaghuHR's avatar
RaghuHR
NETGEAR Expert
Dec 15, 2020

Hi podex 

 

Have you enabled client isolation? Could you please save the detailed logs from monitoring page and send it to us? You can upload into google drive and send me link via PM.

 

Thanks,

Raghu

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