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Unable to login after reset - AC2000/WAC124
I installed a Netgear AC2000/WAC124 for a client about a year ago. We were having issues so I reset the router. Now, I can't log back in to the router. When originally setup, I was forced to us...
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Thanks,
Raghu
Thank you for your help but I tried both reset methods, includes 30-30-30, but the router is still not handing out IP's.
So, I set a static IP on my laptop and tried but it went to the URL router setup page asking for a login.
I have access to the firmwares, but how do I install a firmware without access to the router?
Did you check the email addresses I sent you? I have one more that I may have used but very doubtful I used it.
Please let me know what to do next, I have never had this much trouble logging into a router or firewall.
I guess the days of simple logins are gone. Too bad, normally this would have taken me about 5 minutes total.
Thanks again for your help, do I need to just toss this thing?
Ken
Does the device pull an IP from a DHCP server? Think about the fact that the device does default to AP mode on older firmware...
Yes, it pulls from my other router. Problem is, I have reset the device and now cannot login to Web page setup. Email address is not what I used originally to setup the router so I can't reset password or anything. I miss the days of just entering the default IP and logging in to setup a router. I am working with another Netgear tech via PM, he found email assigned to this router. I need to either get it into router mode or get the device assigned to my email address or get the password reset on the Netgear webpage so I can once again have access to the router. One thing for sure, I will never purchase this model again. I am IT tech, have been since the early 80's. I have never had this much trouble with any device, router or firewall. I have sold 2 or 3 of these units, this is the only one I have had issues with but right now this particilar device is worthless to me. I will end up having to purchase my client another router if I can't get back into this one.
Thanks for your input and help, I appreciate everyone who has offered assistance.
Ken
Hi kenkel98
Hope you are able to register and login now with your new email address. Please share your feedback.
Thanks,
Raghu
Hi Raghu,
Yes Sir, that took care of it.
I was able to login and register to my email account and then was able to reprogram the device.
Thank you for your help, it is greatly appreciated.
Ken
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