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Forum Discussion
Stickly555
Dec 26, 2020Follower
Unable to login after reset - AC2000/WAC124
I am unable to login to the router to change the password and network key. Thus making the router useless. I have owned this since it was purchased in the store. I only have one email address and it ...
DaneA
Jan 12, 2021NETGEAR Employee Retired
Welcome to the community! :)
It is possible that the serial number of your WAC124 is not yet registered to you.
Let us try this. Disconnect the WAC124 from your existing network. Connect the WAC124 directly to a PC. If your WAC124 has a static IP address, make sure to set a static IP address on your PC that is within the IP address range of the static IP address of the WAC124. Then, try to access the web-GUI of the WAC124 for you to change the password and network key.
Regards,
DaneA
NETGEAR Community Team
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