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Forum Discussion
mdmower
Feb 06, 2024Aspirant
WAX218 unable to omit channel 1 from 2.4GHz radio
WAX218 firmware version: 2.1.1.3 When I use the web UI to update the list of channels available to the 2.4GHz radio, the setting is not respected. After applying a channel update to remove channe...
- Feb 10, 2024
Dear mdmower
Not a set or multiset - because AP the implementation does not allow defining a set of channels for Auto operations, just the predefines sets, and one channel only. Just select -one- channel from the 2.4 GHz band - this works as designed, so put the AP for example to 6.
Odd (however feasible) an industry standard WiFi client does not connect of the AP is configured manually or dynamically to channel 1. More likely, there are massive interferences on the overloaded 2.4 GHz band.
set: https://en.wikipedia.org/wiki/Set_(abstract_data_type) ... a wonderful feature my old Professor Niklaus Wirth made popular on Pascal, Modula, .... and carried forward to Ada, C++, SQL, Java, ... too.
Regards,
-Kurt
schumaku
Feb 12, 2024Guru - Experienced User
No dear MrJoshW - because almost every serial number I had tried in the past failed several times, over the last 18 months - and was accepted randomly. Make IT adding some clean disgnostics and collect errors before returning a useless message - or fire this IT complete depatment NOW. There is no more time for gamling with the Netgear customer experience.
MrJoshW
Feb 12, 2024NETGEAR Employee Retired
Are you able to forward me some examples of serial numbers that were tried so I can review with the team?
- schumakuFeb 12, 2024Guru - Experienced User
Is the Netgear IT departement unable to write every attempt of submitting an RMA into a database, or for the sake into a flat list as every student coder can? Most (if not virtually all) RMA requests are coming from data the customer does select, so out of a SQL select statement LOMA. Seriosly?
- schumakuFeb 12, 2024Guru - Experienced User
Does Netgear not have an IT and RD departement managing the Web applications, able to log 100% of all RMA-calls from the my.netgear.com platform and write these to a database or for the sake of it into a flat file - so along with the anyerror message, there is a perfect trace of what does not work, and why it proably can't be finalized as part of the transaction - before outputing a meaningless nonense error message?
Back to the original topic:
Anyway, the effective subject "WAX218 unable to omit channel 1 from 2.4GHz radio" is clear: **** Web UI design, making the user believe one can omit one or random selected channels. Can we at least conclude and hear Netgear is able to fix this basic Web UI design shortcoming - a little bit
bettermore sophisticated than with a JavaScript generated better debug-style message?
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