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Forum Discussion
water_guy
Aug 29, 2024Follower
WAX620 ICMP issue
Hi all, I am having an issue with a new installed system and my switch (GS728TPv2) auto disabling ports that my AP (WAX620) is connected to. My switch is disabling the port on a DOS ICMP packet a...
Pramendra
Sep 01, 2024NETGEAR Expert
Hi water_guy
Is it possible for you to share with us the below information? I will dm my business email to you.
1. Screenshot of IP routing statistics from the switch (see section View the IP routing statistics in the user manual)
2. Switch logs (See section Manage and view the flash log). If you are using the Insight cloud, please fetch the device logs from there.
3. Packet captures from the switch ( see section Configure port mirroring)
4. Packet captures from the AP (see section Capture WiFi and Ethernet packets)
https://www.downloads.netgear.com/files/GDC/WAX620/WAX620_UM_EN.pdf
Thanks!
Pramendra
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