WAX620

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Naveenjalli wrote:

Need to procure Netgar Insight pro licence

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Not something you can get here. This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for support.

Contact Us | MyNETGEAR

You might also get more luck if you ask your question in the right place. This zone is for Nighthawk WiFi Routers, which have very little in common with your device.

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Business Wireless - NETGEAR Communities

You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.