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pnguyen720's avatar
pnguyen720
Follower
Feb 03, 2020

Correct firmware for Netgear Orbi RBK12?

Hi, I bought the Orbi RBK12 AC1200 Dual Pack from WalMart and have completed setup. I'm looking to install the latest firmware so when I use the Orbi app, it tells me that the latest firmware is already installed.  But when I look here on the Netgear website:

 

https://www.netgear.com/support/product/rbk12.aspx#download

 

It tells me that the latest is 2.3.6.14.  In the About section of my App, it says my Firmware version is v2.3.5.36.  


Any clue on how to update the firmware?

1 Reply

  • DamianM's avatar
    DamianM
    NETGEAR Moderator
    Mar 10, 2020

    Dear Customer, 

     

    You have contacted the German-speaking NETGEAR Community.

    We are able to support you only in this particular language. If you decide to contact us in German, please rewrite your question and/or describe your issue/problem so everybody can understand and participate if they want.

     

    Kind Regards,
    DamianM
    NETGEAR Community