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Forum Discussion
dave8
Apr 19, 2023Aspirant
CAX30 - Intermittent Internet
The problem still the same: Some of my devices not able to connect to the internet. I periodically have to reboot my router. My Netgear router status tells me the connection is Poor. I've also re...
- Apr 28, 2023
Glad they got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
FURRYe38
Apr 21, 2023Guru - Experienced User
Any progress on this?
dave8 wrote:
The problem still the same: Some of my devices not able to connect to the internet. I periodically have to reboot my router. My Netgear router status tells me the connection is Poor. I've also reset my router but still the same. Xfinity shows there is a problem with this router model. See attachment for details regarding Netgear status.
- dave8Apr 21, 2023Aspirant
There is still no improvement. The firmware version I'm running is v2.1.5.2. I manually changed 2.5 channel to 11 and 5.0 to 157, but still the same. I have Sonos audio that connects to WiFi and I left it ON all night and noticed the connection dropped overnight. Today, my mobile device would not connect to the internet. I need to turn the WiFi OFF and ON, but my connection to the internet is slow.
- FURRYe38Apr 21, 2023Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router - dave8Apr 21, 2023Aspirant
How to copy the page as attachment to you?
- FURRYe38Apr 21, 2023Guru - Experienced User
Can copy and paste as plain text into the post box.