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Neodymium's avatar
Apr 19, 2023
Solved

Something I noticed in the “wireless settings” in the basic category were the channels

Hello all, I have a new development on my end. Something I noticed in the “wireless settings” in the basic category were the channels, and download speeds for 2.4 & 5 ghz were setup very strangely, ...
  • FURRYe38's avatar
    FURRYe38
    Apr 19, 2023

    You have some Correctables that should be mostly zeros. Other then that logs look ok.

    Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 
    Start with removing any amplifiers, signal attenuators, or splitters from the coax.
    From there check the line for kinks, damage, moisture in the line.
    Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
    https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
    https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
    https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html

     

    Should help get the correctables down to zeros...