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Forum Discussion
Neodymium
Apr 19, 2023Tutor
Something I noticed in the “wireless settings” in the basic category were the channels
Hello all, I have a new development on my end. Something I noticed in the “wireless settings” in the basic category were the channels, and download speeds for 2.4 & 5 ghz were setup very strangely, ...
- Apr 19, 2023
You have some Correctables that should be mostly zeros. Other then that logs look ok.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.htmlShould help get the correctables down to zeros...
Neodymium
Apr 19, 2023Tutor
FURRYe38 Sorry I haven't been able to post the logs and connection, along with screenshots. I can't find my post from earlier discussing my "fix", or your reply, but I have them now. The FW version is 1.4.12.2. Cable FW version is 1.04.10. My logs and connection are in the attached PDF
I can post any screenshots needed, and thanks for the tips/suggestions.
FURRYe38
Apr 19, 2023Guru - Experienced User
You have some Correctables that should be mostly zeros. Other then that logs look ok.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Should help get the correctables down to zeros...