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Forum Discussion

Tutor

Sep 27, 2018

Solved

Invited user does not have permission to access pro account

Hi

While creating a Manager I am getting the following error

AjitKumar
Sep 27, 2018
Yes DaneA I am.

I figured it out. It seems Manager A/c shall not be an existing netgear account.

Thank you.

3 Replies

Replies have been turned off for this discussion

schumaku
Guru - Experienced User
Sep 27, 2018
Hi,

This isn't a Insight cloud switch issue, and it reads to me like you are using Insight Pro as a reseller. The better suited community area might be Insight Pro (For MSP And VAR Only).

Regrards,

-Kurt.
DaneA
NETGEAR Employee Retired
Sep 27, 2018
Hi AjitKumar,

Welcome to the community! :)

Just to verify, are you the Insight Pro account holder with administrator credentials?

Regards,

DaneA

NETGEAR Community Team
- AjitKumar
  Tutor
  Sep 27, 2018
  Yes DaneA I am.
  
  I figured it out. It seems Manager A/c shall not be an existing netgear account.
  
  Thank you.

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