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Forum Discussion

AjitKumar's avatar
AjitKumar
Tutor
Sep 27, 2018
Solved

Invited user does not have permission to access pro account

Hi While creating a Manager I am getting the following error    
  • AjitKumar's avatar
    AjitKumar
    Sep 27, 2018

    Yes DaneA I am.

    I figured it out. It seems Manager A/c shall not be an existing netgear account.

    Thank you.

DaneA's avatar
DaneA
NETGEAR Employee Retired
Sep 27, 2018

Hi AjitKumar,

 

Welcome to the community! :) 

 

Just to verify, are you the Insight Pro account holder with administrator credentials?  

 

 

Regards,

 

DaneA

NETGEAR Community Team

AjitKumar's avatar
AjitKumar
Tutor
Sep 27, 2018

Yes DaneA I am.

I figured it out. It seems Manager A/c shall not be an existing netgear account.

Thank you.

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