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Forum Discussion
Laura0000
Apr 15, 2021Follower
Cannot connect to wireless access point
Hello!
I got this WAP 6 months ago. It’s been giving me trouble for a couple of weeks now.
WAC505 is connected and happy in the insight app, but when I try to connect with any device to the wifi: “Cannot Connect to The Network” :(. I’ve power cycled everything, I’ve removed and re added the WAP, I’ve reset the WAP, reset my devices network settings, all of it. Nothing changes anything.
The app says I have the hardware under warranty, but I can’t raise any cases online. I’ve seen ppl say this is just what happens when they start to break. So I’m prepared to replace it:(.
Any tips? Any advice? Success stories?? Should I just go ahead and replace the WAP with something provided outside of net gear?
¯\_(ツ)_/¯ lemme know
Xx
I got this WAP 6 months ago. It’s been giving me trouble for a couple of weeks now.
WAC505 is connected and happy in the insight app, but when I try to connect with any device to the wifi: “Cannot Connect to The Network” :(. I’ve power cycled everything, I’ve removed and re added the WAP, I’ve reset the WAP, reset my devices network settings, all of it. Nothing changes anything.
The app says I have the hardware under warranty, but I can’t raise any cases online. I’ve seen ppl say this is just what happens when they start to break. So I’m prepared to replace it:(.
Any tips? Any advice? Success stories?? Should I just go ahead and replace the WAP with something provided outside of net gear?
¯\_(ツ)_/¯ lemme know
Xx
1 Reply
- RaghuHRNETGEAR Expert
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