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Forum Discussion
Cannot see Insight Instant Captive Portal
Hi I purchased the Insight Instant Captive Portal subscription and tried to follow this guide: https://kb.netgear.com/000061245/How-do-I-set-up-Insight-Instant-Captive-Portal-service The regu...
Hi DaneA and thanks for the reply!
I have now updated to the latest version, but still I don't see anywhere to configure this. It says here that the Instant Captive Portal is available for Orbi Pro as well. I already bought the Instant Captive Portal subscription too: https://investor.netgear.com/releases/press-release-details/2019/NETGEAR-Announces-the-Industrys-First-Cloud-Configurable-Commercial-Grade-Mesh-Network/default.aspx
It says here that the Instant Captive Portal is available for Orbi Pro as well. I already bought the Instant Captive Portal subscription too: https://investor.netgear.com/releases/press-release-details/2019/NETGEAR-Announces-the-Industrys-First-Cloud-Configurable-Commercial-Grade-Mesh-Network/default.aspx
With regard to your concern, let me inquire this to the higher tier of NETGEAR Support. I will post here once I got a feedback.
Regards,
DaneA
NETGEAR Community Team
I still can't get the captive portal to work. I sent 2 emails to support saying I want a refund and cancel the portal since it doesn't work and nobody can tell me how to set it up. Netgear hasn't even replied to those emails either.
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