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Forum Discussion
blacknell
Jan 21, 2022Guide
GS110TPP repeatedly reported as disconnected after firmware upgrade
My switch is repeatedly being reported as disconnected. However, it is still working as a switch. This only started happening after a firmware upgrade this week. A power cycle does force a re...
DaneA
Jan 24, 2022NETGEAR Employee Retired
Welcome to the community! :)
Let us try this. Downgrade the firmware to its previous version (v7.0.7.2) then observe if the switch is still repeatedly being reported as disconnected. Disconnect the GS110TPP from insight then downgrade the firmware manually. Afterwards, reconnect it to Insight then observe.
You can download GS110TPP firmware v7.0.7.2 here.
Regards,
DaneA
NETGEAR Community Team
blacknell
Jan 28, 2022Guide
Ok. That is now done and I switched off the firmware update schedule too.
I'll keep and eye over the next several days.
Paul
- blacknellFeb 16, 2022Guide
Ok. It's been 3 weeks since I switched back to 7.0.7.2 (from the suspect release 7.0.8.4). During this time I has no issues where the switch was repeatedly disconnected from Insight Cloud.
Since then I notice there has been a new release 7.0.9.5 but the release notes make no mention of my issue so I'm not going to upgrade until I hear specifically it is fixed.
Can someone from Netgear advise
- blacknellMar 14, 2022GuideA month goes by and no comment from Netgear.? I am paying for insight subscription and it’s not working. I want to keep my switch up to date and currently the only way to make it work is to lock to a specific firmware release.
Pls could netgear respond
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