Forum Discussion

Aspirant

Apr 07, 2022

M4250-12G2XF-PoE+ Problem lost link on a trunk link

Hello, I have a problem using a M4250-12G2XF-PoE+ along with a M4250-26G4XF-PoE+. Issue : works well for some times (30 mins or 2 hours) then connection is lost on the trunk link Both swi...

LaurentMa

NETGEAR Expert

Apr 07, 2022

Hi, the fs.com 10G Copper transceiver isn't supported, you should really use AXM765-20000S 10GBASE-T NETGEAR certified module in this case. Please export the tech-support file out of this switch using the AV User Interface, please go the botoom of left menu, "Support". And please the flle at ProAVDesign@netgear.com with a link to that thread. We will assess the errors (FCS, checksum, etc.) and if this is the module that is faulty, we will tell you!

Regards,

glvideo
Aspirant
Apr 07, 2022
Hi,

Thanks for the quick answer.

SFP not certified yet showed as "Supported" on the switch.
But yes, prone to incompatibility i guess.

File sent via email.

Thanks a lot
- schumaku
  Guru - Experienced User
  Apr 08, 2022
  Allow some notes here:
  
  Is there no indication in the logs (on the IT view) why the link was disabled?
  
  Most makers and vendors sold and still offer 10GbE copper modules wiy limited reach only (like max 30 m, sometimes 35 m), due to high power requirements of the earlier chipsets). The reason LaurentMa pointed to the -200000 version because it's providing longer reach.
  - glvideo
    Aspirant
    Apr 08, 2022
    Hi,
    
    thanks for the insight.
    the module is effectively getting pretty hot, don't know if it is expected.
    
    Can't say more from the IT point of view.
    
    Thanks