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Forum Discussion
dtkitayama
Sep 29, 2023Aspirant
M4250-40G8XF-PoE+ with AGM734 not working
Hello. I have (3) M4250-40G8XF-PoE+ switches. I needed more copper ports so I added AGM734 copper SFPs to ports 41-46. Ports 47 & 48 have Direct attached copper uplinks and are working fine. I ca...
LaurentMa
Sep 29, 2023NETGEAR Expert
Hi dtkitayama ,
Sorry about this issue, something is not right. The NETGEAR AGM734 (ordering SKU version AGM734-10000S) is plug and play in 1G SFP or 10G SFP+ ports, advertizing its 1G speed right in NETGEAR switches.
Are you sure you procured legit NETGEAR modules, and not fake/counterfeit AGM734's? I have seen that before...
Your tech-support file out of the switch with the modules "in", will help us understand the problem better - we will see the serial numbers and be able to say if these modules are legit or not. Please go to the AV UI, Support\Support Diagnostics; and send us the tech-support file at ProAVDesign@netgear.com with a link to this post.
Thank you,
Laurent
dtkitayama
Sep 29, 2023Aspirant
Thank you for the response, I will send you an e-mail.
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