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Forum Discussion
M4300-96X HIGH CPU Utilization
Hello Netgear Community I have a M4300-96X ProSAFE 96-port 10G switch designated as the core switch in an enviroment that ProAVDesign@netgear.com designed & configured. This device is runni...
Hi rward2801 ,
Thank you for posting here, please send the tech-support file out of this switch to ProAVDesign@netgear.com so that we can see what is causing the high CPU utilization. It may be time sensitive networking (clocking? PTP?) or IGMP reserved packets hitting the CPU. We will first inspect the logs and the troubleshooting commands output in that file and get back to you. Don't worry, we will find the root cause and help you fix it.
Please use the GUI and go to Maitenance\Export\HTTP File Export\ and select Tech-Support in the dropdown menu list. Please send us this text file at ProAVDesign@netgear.com -
Thanks!
Regards,
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