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Forum Discussion
Flash008
May 30, 2019Luminary
Firmware 2.3.1.100
I am not sure what to say about this new firmware. My parents alway taught me, “If you don’t have something nice to say, then say nothing at all”. Yet, I was also taught, “if you have a probl...
- Jun 03, 2019
All,
We have received a list of comments from Flash008 and are reviewing them. Please note that there is nothing in the world that makes us happier than seeing happy and satisfied customers and users of our products. At NTGR, we take pride in our products and seek to please our customers.
In regards to the response that MrJosh provided, his point is that Orbi Pro was designed to be a DIY product for business owners that are not network engineers. I has the features to meet the needs of that group of users. But it looks like the success of the product, has resulted in unforseen expectations for features such as SNMP or Syslog which is not something that a small business owner would require.
in other words, Orbi Pro was not meant to replace a product like our WAC540 that has all kinds of bells and whistles.
Please bear with us as we are going through all the comments received which is a summary of all of your points and we'll have a dialogue and work through them.
Finally, we are doing our best to wow our customers, but please don't interpret this as commitment to implement features.
Orbi Pro Product Management
Flash008
Aug 02, 2019Luminary
I am starting a new thread to get re-focused on our issues with Netgear Orbi Pro.
Please go to the new forum thread and let us share our comments about Orbi Pro issues and feature requests.
We still have the ear of high ranking Netgear staff. So let’s keep this discussion alive and FOCUSED.
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