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Forum Discussion

DeadlyHifi's avatar
Feb 22, 2021

Ipv6 & Google home/nest hub

Hi all
I recently switched on Ipv6 on my orbi SXR80.

All seems well other than my Google home/nest hub devices that don't appear to be able to connect to the internet.

I'm not a networking techie but will gladly follow any trouble shooting steps?

All other devices seem fine and IPv6 is enabled at the ISP.
Is this a Google issue or an Orbi issue.

Thanks

3 Replies

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert

    Hi DeadlyHifi 

     

    Do you know/tested if you disable IPv6 and able to connect google home/nest?

     

    Please share the logs as mentioned below to debug further.

    Go to http://<IP address of Orbi 6>/debug.htm

    Click on start capture.

    Connect google home/nest devices.

    Wait for 2-3 minute before saving debug logs.

     

    Upload debug logs onto google drive or something similar and send me a link to download via PM.

     

    Thanks,

    Raghu 

    • DeadlyHifi's avatar
      DeadlyHifi
      Guide
      Hi Raghu

      Ill do that thanks. As soon as I disable ipv6 they all work again flawlessly.

      Bear with me a while whilst I arrange the logs.
      • DeadlyHifi's avatar
        DeadlyHifi
        Guide
        Just to say I'll get this days this weekend. Sorry for being so slow

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