NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Orbi Pro SKX80 Alexa (Echo Show 5) Connection Issues
Hello, I recently purchased the Netgear Orbi Pro SKX80 for my home network and have configured it to have 4 SSIDs (two internal / admin networks with 2 separate security profiles, 1 IoT network a...
Not to necro this thread but I want to provide closure in case anyone comes across this.
Unfortunately I was unable to resolve this issue with my Orbi Pro. No matter what I tried I was unable to successfully get a stable wireless connection for the Echo Show 5 and a Ring Smart Lighting Bridge when directly connected to the Orbi Pro systems WiFi network.
To resolve the issue I used an old Netgear R6400 lying around that I physcially connected to the Orbi Pro via ethernet in "AP" mode. It's connected to one of the Orbi Pro's LAN ports configured with the IoT VLAN. I then configured the R6400 to be in "AP" mode with a separate set of 2.4GHz and 5GHz SSIDs.
After attaching the Echo Show 5 and Ring Smart Lighting Bridge to the R6400 everything has been functioning without issue for those two devices. They grab a DHCP IP from the Orbi system and they are succesfully restricted to the IoT VLAN.
I would prefer to just use my Orbi system but this solution is working fine without issue for now.
Try resetting the Echo Show. Also change WPA-PSK [TKIP] + WPA2-PSK [AES] to WPA2-PSK [AES] only.
Not to necro this thread but I want to provide closure in case anyone comes across this.
Unfortunately I was unable to resolve this issue with my Orbi Pro. No matter what I tried I was unable to successfully get a stable wireless connection for the Echo Show 5 and a Ring Smart Lighting Bridge when directly connected to the Orbi Pro systems WiFi network.
To resolve the issue I used an old Netgear R6400 lying around that I physcially connected to the Orbi Pro via ethernet in "AP" mode. It's connected to one of the Orbi Pro's LAN ports configured with the IoT VLAN. I then configured the R6400 to be in "AP" mode with a separate set of 2.4GHz and 5GHz SSIDs.
After attaching the Echo Show 5 and Ring Smart Lighting Bridge to the R6400 everything has been functioning without issue for those two devices. They grab a DHCP IP from the Orbi system and they are succesfully restricted to the IoT VLAN.
I would prefer to just use my Orbi system but this solution is working fine without issue for now.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
