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Forum Discussion

Hardie's avatar
Hardie
Aspirant
Apr 15, 2021
Solved

No save server connection

When visiting orbilogin.com during initial installation of my new SRK60,  I came in the window firmware update. The info came that new firmware was availabe and the current frimware version was red. After quite some time, the version became black again (without updating). Unfortunate no reaction anymore. From that point, I could not enter any website anymore. I get the following message: Your connection is not private. No save server connection. Swithching back to my Nighthawk, the problem was solved, but as soon re-installing the Orbi,  I get the same error message. How to solve? Can I reset the router. What's the process?

 

 

  • Is solved by the support deskby choosing AP mode instead of router in combination with my Experia V10 box.

    Router mode seems only to be possible when I switch off the bridge mode in the Experia box. Unfortunate this is not possible with that box. So I have to stick to the AP mode, unfortunate. 

     

2 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hardie,

     

    Welcome to our community! :)
     

    It seems that you are having issues accessing the admin page of your Orbi Pro. May I know your network setup? Is the Orbi Pro Router connected to another router? What is the firmware version? 

     

    Regards,

     

    John

    NETGEAR Community Team

    • Hardie's avatar
      Hardie
      Aspirant

      Is solved by the support deskby choosing AP mode instead of router in combination with my Experia V10 box.

      Router mode seems only to be possible when I switch off the bridge mode in the Experia box. Unfortunate this is not possible with that box. So I have to stick to the AP mode, unfortunate. 

       

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