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Forum Discussion
Theok
Feb 08, 2024Tutor
Not sure what is EOL on the webpage for SXK50
Orbi Pro SXK50 | WiFi 6 System | NETGEAR Support On the above page it shows that "This product/software is end-of-life." Not sure if this is referring to the hardware or software (Insight Pre...
Theok
Feb 09, 2024Tutor
OK, so it's EOL. What does that mean? The page says that 5 yrs of NETGEAR Insight Premium Subscription is Included and just below mentions EOL.
Again, what does that really mean? Product is released in 2022 and EOL in 2024? How about firmware upgrades, addressing security issues?
I just don't get it. Seems like a policy that some no-name electronics manufacturer would do. I sent in the question to support and am waiting for a response. Held off on purchasing a set because of this question.
schumaku
Feb 09, 2024Guru - Experienced User
EoL in Netgear terms (not mine) is that we can't order these devices from the factory anymore. EoL does not mean you can no longer operate these devices, and they ned to be replaced. Maintenance, support, and security updates continue to be available.
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