Forum Discussion

Initiate

Jan 09, 2021

Orbi firmware V2.6.0.108 no longer allows Orbi App connection

I let the Orbi insight app update my router and satelites to V2.6.0.108 and now i am unable to connect to my network through the local Orbi App. I have tried all troubleshooting steps(I could connec...

Networksniffer

Guide

Jan 10, 2021

Hi Brad

It synced automatically with my SRR 60 and SRS60. The problem with the firmware is reconnection from the software of the app.
The syncing is only a problem with the SRC60.

Thanks
Pascal.

DarkVisa

Tutor

Jan 10, 2021

Hi,

I have not problem syncing - just that the app doesn't connect anymore

YeZ
NETGEAR Expert
Jan 10, 2021
We had issue with SRC60 firmware 2.6, so it was not released this time in IM 6.0 release, it will come later.

For users who have SRC60 and had issue syncing with SRR60 running 2.6 firmware, you can download SRR60 router 2.5 firmware from support.NETGEAR.com and downgrade SRR60 to 2.5.
- schumaku
  Guru - Experienced User
  Jan 10, 2021
  YeZ wrote:
  For users who have SRC60 and had issue syncing with SRR60 running 2.6 firmware, you can download SRR60 router 2.5 firmware from support.NETGEAR.com and downgrade SRR60 to 2.5.
  Is this also the work-around suggested for the subject Orbi App connection failure?
  - Networksniffer
    Guide
    Jan 10, 2021
    Hi YeZ,
    
    Thanks, but the synchronization between SRR60 and SRS60 works. The only thing that not working is my third Router the SRC60 which has still the old firmware version v 2.5
    
    The Orbi app connection is an other problem that must be corrected by netgear.
    
    So still waiting on a solution