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Forum Discussion
yerge02
Mar 16, 2021Tutor
Orbi Pro SRR60 keeps disconnecting
Currently running the SRK60 Orbi Pro. My SRR60 router is running firmware version v2.6.2.200. Recently, my router has been losing its internet connection. This happens several times in a day. Eac...
JosdV
Jun 22, 2021Star
It has become a real challenge trying to disable the traffic meter function since the Orbi Pro SRS60 is connected to the Insight portal of Netgear. Although the insight portal is to manage your devices remotely, it is not possible to disable the traffic meter from the portal.
So I needed to remove the device completely from the Insight portal.
From the local website of the Orbi pro SRS60 I can disable the traffic meter.
I then connected the device again to the Insight portal and all of a sudden the Insight portal enables the traffic meter again. It looks like Insight needs to enable this setting again to show the amount of traffic on the Insight portal regardless of how the setting was set by the local website of the SRS60.
So the only way to get the traffic meter setting to be disabled is to permanently remove it from the Insight portal and disable the traffic meter setting again by the local website of the SRS60.
So now, due to using this workaround, I even lost the benefits from the Insight portal and must continue to manage the SRS60 locally instead of through the Insight portal. I need a couple of days (maybe up to two weeks) to make sure the disconnection with the internet doesn't occur anymore.
BruceGuo
Jun 22, 2021NETGEAR Expert
Hi
we have a release candidate on https://community.netgear.com/t5/Orbi-Pro-Beta/In-Beta-SRK60-SRC60-RBS50Y-firmware-version-2-7-0-110/m-p/2107377#M28
It includes the fix for DST issue. Most of functions are verified. If you are impacted by DST issue, you can try to install the beta firmware before official release.
Bruce
- LlamaLarryJul 19, 2021Luminary
Has anyone in the thread installed the beta firmware? Or are we all waiting for someone else to try first? :D
- JosdVJul 19, 2021Star
LlamaLarry wrote:
Has anyone in the thread installed the beta firmware? Or are we all waiting for someone else to try first? :D
Yes, I am waiting for the final release to become avavilable. I have a production enviroment running that is not available for testing purposes.
- LlamaLarryJul 19, 2021Luminary
I definitely understand as I have not installed it either; no one has even mentioned installing it in the beta group either. If "no one" installs the pre-release firmware I can sympathize with Netgear running into problems when released to the field. The firmware was posted to the beta group on 6/18 and there isn't a single responses besides mine.
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