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S1urf's avatar
S1urf
Aspirant
Nov 13, 2020

IOS device seem to drop out when moving between areas - SRR60

IOS device seem to drop out when moving between areas Have one orbi pro SRR60 and three SRR60 satellites all with latest firmware V2.5.4.104. Initially, wirelessly connected but now wired. ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 17, 2020

@S1urf,

 

Thank you for your response. Was everything fine before you have upgraded the firmware to v2.5.4.104? 

 

Kindly try to factory reset the SRR60 and three SRR60 then reconfigure everything from scratch. Observe if the same problem will recur. 

 

If still the same problem, I suggest you to open a support ticket with NETGEAR Support here as soon as possible for further technical assistance 

 

 

Regards,

 

DaneA

NETGEAR Community Team

S1urf's avatar
S1urf
Aspirant
Nov 17, 2020

HI DaneA

thanks for your help, it was on previous firmware, will try your suggestion although it will be a few days before I can do the reset

cheers

steve

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