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Forum Discussion
emr88
Jan 03, 2025Aspirant
Satellite Purple Light
My Netgear Orbi system is a few years old but lately I have been experiencing nothing but problems. The mesh router (SXR30) has no light on the front, and I have powered it up and down several times...
emr88
Jan 03, 2025Aspirant
Thanks, I thought of that. The SXR30's status shows "Good" for internet, and when I connect to the system there is no issue with web connectivity. The green power light in the back is on, and after it restarts, i goes from a blinking white light to no light on the SXR30.
FURRYe38
Jan 06, 2025Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Follow this PDF process with SXS in same room as SXR:
emr88 wrote:
Thanks, I thought of that. The SXR30's status shows "Good" for internet, and when I connect to the system there is no issue with web connectivity. The green power light in the back is on, and after it restarts, i goes from a blinking white light to no light on the SXR30.
- emr88Jan 11, 2025Aspirant
I was travelling but I just returned home. I am going to try a reset tomorrow to see if it solve the problem.
- emr88Jan 12, 2025Aspirant
I am sorry to report that my Orbi Pro mesh network is gone. I reset the router several times and powered it down/up but it did not help. I will be replacing it with a newer Wi-Fi 7 mesh network.
- FURRYe38Jan 12, 2025Guru - Experienced User
Might try a 30-30-30 reset on the SXS and SXR.
Possible the SXS is bad.
What size of home do you have?
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