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Forum Discussion
Strange SRR60 guest network behavior
We had a guest network, call it "ABC-GUEST". At some point - not sure when - it no longer works. It keeps prompting the user for the terms & conditions, but then loops back to that same screen. I'...
Welcome to the community! :)
Was everything working fine before?
Are there any changes you have made on the settings of your SRR60? If yes, kindly enumerate the changes you have made that might have possibly triggered the problem.
What is the current firmware version of your SRR60? If its not yet the latest version, I suggest you to update it then check if the same problem will occur. The latest SRR60 firmware is v2.6.2.200 and you can download it here.
Regards,
DaneA
NETGEAR Community Team
Hi Dane:
Installed firmware is v2.5.5.100. I had tried v2.6.2.200 when it was first available
but it was an unmitigated disaster - the router would regularly lose the internet connection,
satellites would drop on and off. The network was completely unusable, so I rolled it
back. (Googling showed at least some users with a similar experience.)
When making large-scale changes (renaming wireless networks, major firmware revisions)
is there anything else that should be done - resetting to factory defaults for example (router
and satellites) and reconfiguring, rather than just upgrading?
The satellites appartenly somehow retaining the old guest network name is really
odd.
Andy
I inquired your concern to the higher tier of NETGEAR Support and they suggested it would be best that you open a support ticket at anytime with the NETGEAR Support Team here for further investigation. Kindly state your concern as well as you can include the link to this community thread.
Regards,
DaneA
NETGEAR Community TeamThanks! I'll do that.
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