NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SXS80 2.5G LAN Ethernet Port 1 - Link speed limited to 1000 Mbps?
Hi, I am using a NAS (Synology DS1823xs+) that is connected via a CAT8 ethernet cable, from the NAS’ LAN 3 port (10GbE) to the LAN 1 port (2.5GbE) on a Netgear Orbi Pro 6 Satellite (SXS80) with the l...
According to the information in the field and the Syno marketing and documentation, the 10 GbE copper port is a 10GbE or 1 GbE port only, no indications from having MultiGig (2.5GbE and 5GbE) support. If in doubt, challenge Synology (often a little bit behind in hardware and networking when used to QNAP 8-) ).
Thanks for the reply, much appreciated. I had the same idea as you - but when I asked Synology tech support about this yesterday, I was informed that this particular model should also support 2.5G and 5G (despite those not being mentioned in the product documentation), which leads me to believe that the problem might have to do with the Orbi Satellite (rather than the Synology NAS, or the two CAT7/8 ethernet cables that I have tested)
Just to add to my previous reply - I had a quick look though the product manual (DS1823xs+) and found a table that would seem to indicate that 2.5G is supported (screenshot attached). So if the manual and Synology tech support are correct, then again I think the problem might be with the Orbi Satellite.
When I chatted with Netgear support earlier today, I was asked "What is a NAS?", and "How fast is your Internet speed?", so I am not sure I was connected to someone with a lot of expertise in the field. Hopefully some of the developers on the community forums can help figure out what is limiting the 2.5G LAN Ethernet Port 1 on SXS80 with my current setup. I would also be interested to hear from anyone that has actually managed to get Port 1 to work at 2.5G (this can be checked at https://insight.netgear.com/#/devices/orbi/summary, by hovering with your mouse over the LAN ports).
For link speeds higher than 1000BaseT, auto-negotiation is mandatory. Or does Syno break this standard and has an option to select a fixed link speed like 2.5G or 5G on these adapters? That much about the ***** idea to ask if Netgear has a way to force 2.5G on the port 8-)
No, you do not need to manually set the link speed on the Synology NAS. I think you are focusing too much on the NAS though, at the moment the few pieces of evidence that I've gathered would point to the Orbi Satellite being at fault, not the NAS. I would put my faith in the $2000 enterprise-grade NAS which is capable of 10/5/2.5/1GbE LAN (released 2023), rather than the $200 Orbi Satellite which is capable of 2.5/1GbE LAN (released 2020).
I can also add that the 2.5G WAN Port 1 on my router (SXR80) is correctly showing "Link Speed: 2500M/Full" in Insight, so at least I know that Insight is able to show numbers higher than 1000. But again, I am a bit curious to hear if anyone has ever managed to get the 2.5G LAN Port 1 on SXS80 to show as "Link Speed: 2500M/Full". Or perhaps everyone that has ever used Orbi Pro 6 since it was released in 2020 has unknowingly only been getting 1G speeds on that port. I might be the first person who has ever reported this issue in the past 3 years...?
FYI there is in fact a setting to change the WAN port speed (for the router, by switching between port 1-2), so it wouldn't be too farfetched to imagine there being a similar setting for the satellite. But as you point out, the link speed would normally be determined by auto-negotiation. So I am guessing the auto-negotiation on the Orbi simply doesn't work. Or perhaps the 2.5G LAN Port 1 on the Satellite was never capable of 2.5G to begin with (despite the documentation claiming that it is). UntilI I see someone show that their Insight device management page is actually reporting that port as "Link Speed: 2500M/Full" then I have my doubts 🙂
Hi
We are checking this issue internally. will get back to you soon.
Bruce
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
