Forum Discussion

Aspirant

Dec 01, 2023

Solved

Unable to log to website orbi "The router failed to download the language table you requested"

Hello team, I try to connect to Orbi Website to manage settings through 10.0.0.1 and I get this message in a dialog box. Once the ok button is clicked website turned to 404 not Found so I can't conne...

Lepop
Jan 05, 2024
Thank-you all for your contributions. Finally I succeeded with :
1. Change default settings in Chrome for languages deleting all the languages except English (US)
2. Empty the cache (All Time) of Chrome
3. using 10.0.0.1 to login
4. Access the language menu and check this was english

Then now it works !!

CrimpOn

Guru - Experienced User

Dec 01, 2023

This just cries out to ask

Which web browser is this?
(Does the same thing happen with a different web browser?)
What is the default language? (English, French, Russian???)

schumaku
Guru - Experienced User
Dec 01, 2023
Router mode or AP Mode?

Based on the 10.0.0.1 IP address, it looks like the system is installed behind another router. Is the Internet connectivity available there, when connecting a PC or a Mac direct to the same connection where the router is connected to?
- Lepop
  Aspirant
  Dec 04, 2023
  Hello
  
  This is a RBR760 connected as router. The internet router is a Livebox 6 from Orange
  Thank you for your help.
  - schumaku
    Guru - Experienced User
    Dec 04, 2023
    Connected to the Orbi network, not the Livebox WiFi or wired network?
Lepop
Aspirant
Dec 04, 2023
Hello
Same happens with all Webrowsers (Safari, Chrome or even Firefox). All with latest versions and in French. Firmware is v6.3.8.5_1.4.80