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Forum Discussion
Lepop
Dec 01, 2023Aspirant
Unable to log to website orbi "The router failed to download the language table you requested"
Hello team, I try to connect to Orbi Website to manage settings through 10.0.0.1 and I get this message in a dialog box. Once the ok button is clicked website turned to 404 not Found so I can't conne...
- Jan 05, 2024
Thank-you all for your contributions. Finally I succeeded with :
1. Change default settings in Chrome for languages deleting all the languages except English (US)
2. Empty the cache (All Time) of Chrome
3. using 10.0.0.1 to login
4. Access the language menu and check this was english
Then now it works !!
KevinLiT
Dec 04, 2023NETGEAR Moderator
Hello Lepop ,
Welcome to the NETGEAR Community!
I understand that you are receiving a "404" error when using the IP address 10.0.0.1.
We recommend that you use orbilogin.com or orbilogin.net to access the admin GUI of your Orbi Mesh system.
For more troubleshooting information please visit our knowledge article embedded in the link below:
Why can’t I access orbilogin.com or orbilogin.net? - NETGEAR Support
Best,
Kevin
Community Team
- LepopJan 05, 2024Aspirant
Hello; it is precisely when I try to connect to orbilogin that the issue is happening. I get the message that is attached then a quick window with a message that is too quick to read then the 404 error page.
- CrimpOnJan 05, 2024Guru - Experienced User
IF it was possible to log into the router web admin, I would suggest accessing the drop down menu in the upper right to determine which language is selected:
It is strange that the error message is in English, but the "Close" option is in French ("Fermer")
Without being able to log in, it would seem that there is no other option: Factory Reset the router and set it up again using the web interface. (not the 'app')
Also strange that internet search for the error message does not find even one match. Lots of hits complaining about "language GUI" in reference to firmware updates, but nothing about logging in.
This is just very strange.
- LepopJan 05, 2024Aspirant
Thank-you all for your contributions. Finally I succeeded with :
1. Change default settings in Chrome for languages deleting all the languages except English (US)
2. Empty the cache (All Time) of Chrome
3. using 10.0.0.1 to login
4. Access the language menu and check this was english
Then now it works !!
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