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Forum Discussion
CrimpOn
Jun 13, 2019Guru - Experienced User
User Name "admin"
A question has come up over in the Orbi "consumer" forum, and it would be useful to know how the Orbi "Pro" product operates: The administrative account has a fixed user name, "admin". The user ...
- Jun 14, 2019
Hi CrimpOn,
Unfortunately, we cannot change the username to any of our devices.
Regards,
JohnCarloV
NETGEAR Community Team
ShawnC
Jul 08, 2019Apprentice
Technically you can change it via the CLI, but even after a successful "write" it will go back to default after a reboot or power cycle as Netgear has the boot parition locked down.
I get that others have already given the proper answer of "no" to your question, but I just wanted to (fruseratingly) point out that it is entirely possible to do this (as it should be), but Netgear themselves are nto allowing it.
-Shawn C
JohnC_V
Jul 08, 2019NETGEAR Moderator
It is already out of our scope once the device has been modified through the CLI and the warranty will be voided.
Regards,
JohnCarloV
NETGEAR Community Team
- ShawnCJul 09, 2019Apprentice
Absolutely understood... if we break it we cannot expect you guys to support it.. i have no problem with that...
Just please understand that there are limitations in the Orbi (like changing the admin account name) that are ridiculously simple to fix, we just cannot get any traction with netgear to get it done.
The Orbi Pro is being billed as a business class router/security product. The admin account is named "admin" and it cannot be changed. This is a pretty big security flaw.
Thanks for providing us with info in this forum, I really do appreciate it. But also please understand why we are so frustrated.
-ShawnC
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