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Forum Discussion

fathobbit's avatar
fathobbit
Star
Apr 16, 2019

2.3.1.44 update preventing connection to xfinity account

I do not have Armor activated but after this update to the new verion I'm not able to connect to Xfinity website using my desktop (ethernet) or from my phone (wifi).  If I disconnect my wifi from pho...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 17, 2019

Hi fathobbit,

 

Welcome to the community!

 

Are you saying that you're able to access the website on your phone when using mobile data? Are you getting an error message when trying to access the website? If possible, a screenshot would help out a lot.

 

Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 22, 2019

Hi Prem,

 

Thanks for responding. Glad to know that you're now able to access the site. There is no option to disable the auto update for Orbi but there should be no site filtering if the Armor feature is not enabled.

 

Dexter