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Forum Discussion
fathobbit
Apr 16, 2019Star
2.3.1.44 update preventing connection to xfinity account
I do not have Armor activated but after this update to the new verion I'm not able to connect to Xfinity website using my desktop (ethernet) or from my phone (wifi). If I disconnect my wifi from pho...
Bwiemeler
Apr 26, 2019Aspirant
Ooma phone is blocked when Netgear Armor is enabled, reconnects when Armor is disables. Is it possible to allow Ooma to function with Armor enabled?
- DexterJBApr 29, 2019NETGEAR Moderator
Hi Bwiemeler, thanks for reaching out. Does Armor show that it is being blocked on the app (Nighthawk/Orbi) or on the Armor portal (armor.netgear.com)? If so, please provide a screenshot since that will help us out a lot.
Dexter
- macphreakOct 14, 2019Guide
Just wanted to bring this issue back up. I have this issue currently. I had the trial for Armor. But, I didn't end up subscribing. Now, I am unable to access my Xfinity account (specifically, The steps I am seeing is that I go to Xfinity.com, then tap on the "Sign in" or "My Account" link. It will try and go to oauth.xfinity.com and then fail. Do the same thing on your phone on LTE and it will work fine and you will be able to sign in just fine).
Also, I am now unable to access the Xfinity stream apps. I download them from the app store (on my iphone) and try and login and it won't even present the login page. Again, if I take my phone or ipad off of Orbi wifi and set it to LTE, it accesses it just fine. It is definitely an issue with Orbi or Orbi/Armor issue. How do I fix this without doing a factory reset? (I am trying to avoid that). Thanks!