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Forum Discussion
Anyone know how to get back to this look for the app...
So after the app update(when they broke the security portion, I started getting a Blue background view where the devices were split by how they were connected(2.4g/5g/wired) and had a Allow access sl...
So the blue screenshot is taken from my iPad and the white from my iPhone. The iPhone DID have the blue screen version when the Security Cloud issue was happening this morning.
However, when the security activated itself(I did a reset of my orbi 850 router this morning), the app went back to the white background screen.
I still have the Blue screen on my iPad because I haven't force closed it or touched the security portion since they fixed it.
I think this has to do with the Armor and Parental Controls they offer. While I am in a free trial of the Armor, I am not for Parental Controls.
FYI, this is on an RBK852 system.
Ok, I would presume that this will be a changed as mentioned in that link I posted. Based on if you have Armor or SPC enabled and the system is supporting of it, white background will be seen. Since I don't have either of these subscriptions currently, seems to point to this being what's happening.
I did disable the Armor and I never activated Parental Controls, so neither is active, but it is still on the white screen.
I am thinking the Blue screen version is for people who have a router that doesn't support Armor/PC in the app?
Either way, I just want the app to be CORRECT in the devices it shows connected/offline. Simply match what the web page says. It did when I had the blue screen and it is way off with the white screen.
I would submit a bug report thru the Orbi app.
I did. In looking at the iPad BLUE version, I think this has to do with the inclusion of the Prental Controls section. Currently on my iPad, which is still on the Blue version, there is no tile for Parental Controls at all and it is replaced by a Support Tile.
I think the app shows devices one way for their parental controls and a different(and apparently properly functioning) way if there isn't an option for Parental Controls.